Privacy Policy

1. Who We Are

MBBSAdmissions.com ("we", "us", "our") is an MBBS abroad consultancy providing guidance and information services to Indian students considering medical education outside India. Our website is located at mbbsadmissions.com.

2. Information We Collect

We collect information you provide directly to us when you:

• Submit a counselling request or contact form (name, phone, email, NEET score, target country)
• Use our AI chat assistant (conversation content)
• Subscribe to communications

We also collect limited technical information automatically:

• Pages visited and time spent on site
• Browser type and device information
• Referring URL

We do not collect payment card information directly. Any fee payments are processed through secure third-party payment processors.

3. How We Use Your Information

• To respond to your counselling enquiry and match you to suitable universities
• To provide guidance, resources, and follow-up support during the admissions process
• To send relevant updates about MBBS abroad regulations, NEET, or NEXT exam changes (you can opt out at any time)
• To improve our website and counselling process based on usage patterns

We do not sell, rent, or trade your personal information to third parties. We do not share your information with universities without your explicit consent.

4. Legal Basis for Processing (for users in India and EU)

We process your personal data based on:

• Your consent — when you submit a form or contact us
• Legitimate interest — to provide the counselling and information service you requested
• Legal obligation — where required by applicable law

5. Data Retention

We retain your personal information for as long as necessary to provide our services and for a reasonable period thereafter in case you return to us. Contact form data is retained for up to 3 years. You may request deletion of your data at any time by contacting us.

6. Cookies

Our site uses minimal cookies necessary for site functionality. We do not use tracking cookies or advertising cookies. If we add analytics tools in future, this policy will be updated and users will be notified.

7. Third-Party Services

Our site may use the following third-party services:

• Google Fonts — to load the Inter typeface. Google may log requests to their servers.
• Anthropic / Claude API — to power our AI chat assistant. Conversation content may be processed by Anthropic's servers per their privacy policy.
• Vercel — for website hosting. Vercel may log access requests.

We recommend reviewing the privacy policies of these third-party services independently.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent at any time (for consent-based processing)
• Opt out of marketing communications

To exercise any of these rights, contact us at the address below.

9. Security

We take reasonable precautions to protect your information from unauthorised access, use, or disclosure. Our website is served over HTTPS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be indicated by a new "Last updated" date at the top of this page. Continued use of our site after changes are posted constitutes acceptance of the revised policy.